Privacy Policy

Effective Date: January 22, 2025

At WonderCare Insurance Services LLC (“Company,” “we,” “our,” or “us”), your privacy is our priority. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, services, or communications, including SMS messaging. By accessing our website or using our services, you (“you,” “your,” or “user”) agree to the terms outlined in this Policy.

1. Information We Collect

We may collect personal and business data about you through various methods, including our website, phone calls, emails, and other interactions. Data is collected only for lawful purposes, such as fulfilling our business obligations, with your consent, or to meet legal requirements.

Categories of Personal Data Collected:

• Contact Information: Name, email address, phone number, mailing address.

• Watch and Policy Information: Details about insured watches, including appraisals, valuations, policy coverage, claims history, and quotes.

• Payment Information: Billing address, payment method, and other financial details needed to process transactions.

• Device and Usage Data: Automatically collected information, such as IP addresses, browser type, cookies, and other website usage details.

• 
User-Generated Content: Information you provide through reviews, comments, or other forms of interaction.

We may collect sensitive information, such as appraisals or valuations, when necessary to provide accurate coverage and claims processing for high-value watches.

2. How We Use Your Information

Your personal information is used for the following business purposes:

• Service Delivery: To provide quotes, issue policies, process claims, and manage your coverage.

• Customer Communication: To send important updates, reminders, and notifications about your policies via email, phone, or SMS.

• Marketing and Promotions: To inform you of relevant services or offers, but only with your explicit consent.

• Compliance: To adhere to legal, regulatory, and fraud prevention requirements.

• Improvement and Analytics: To analyze trends and enhance our services.

Note:
You can opt out of marketing communications at any time by following the instructions provided in the message or contacting us directly.

3. SMS Messaging Terms

By opting into our SMS services, you consent to receive text messages regarding your policies, claims, reminders, and promotional offers.

• Phone Number for SMS: Text messages will be sent to and from +1 347-752-5453.

• Message Frequency: Messages are recurring and may include notifications about policies, claims, reminders, and promotional offers based on your service activity.

• Opt-Out: You can opt-out at any time by texting “STOP” to +1 347-752-5453. After opting out, you will receive one final confirmation message. No further messages will be sent unless you opt back in.

• Help Requests: Text “HELP” to +1 347-752-5453 for assistance or contact us at support@wondercare.com.

• 
Carrier Charges: Message and data rates may apply based on your mobile carrier plan.

4. Sharing Your Information

We do not sell your personal information to third parties for marketing purposes. Data sharing is limited to:

• Service Providers: Third-party vendors who assist with payment processing, underwriting, claims handling, appraisals, customer support, and technical services. These providers are bound by confidentiality agreements.

• Legal Obligations: When required by law, regulation, or legal processes, such as subpoenas or fraud investigations.

• 
Business Transactions: If WonderCare undergoes a merger, acquisition, or sale, your data may be transferred as part of the assets involved.

5. Data Security

We implement industry-standard measures to safeguard your personal data, including encryption for sensitive data, secure server storage, and access controls. Additionally, we regularly review our security protocols to ensure they remain up to date with industry best practices.

6. Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal and regulatory requirements.

7. Cookies and Tracking

We use cookies and similar technologies to enhance website functionality, analyze usage, and personalize your interactions. These include necessary cookies (for website functionality), performance cookies (to analyze website usage), and preference cookies (to remember user choices). You can manage your preferences through browser settings.

8. Your Privacy Rights

As a U.S. customer, you have the following rights regarding your personal data:

• Access and Correction: Request access to or corrections of your personal data.

• Data Deletion: Request that your personal data be deleted, subject to legal or contractual obligations.

• Consent Withdrawal: Opt out of marketing communications, including SMS messages, or withdraw your consent for data processing at any time. You can opt-out at any time by texting “STOP” to +1 347-752-5453.

• Data Portability: Request a copy of your personal data in a portable format.

To exercise these rights, contact us at:

Email: support@wondercare.com

9. Changes to This Policy

We may revise this Privacy Policy periodically to reflect updates in our practices or regulatory requirements. The updated Policy will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

• 
Email: support@wondercare.com

Copyright © 2025 | WonderCare | All Rights Reserved.
Privacy Policy | Terms of Service